What is different about different discipline programs ?
Timothy A. Carey
The following paper was initially written as the introduction to a doctoral research
program. In the paper, current approaches to discipline in schools are examined and a
single unifying thread is identified. It is my contention in this paper that all
approaches to discipline share a common understanding of behavior and a common purpose.
After reviewing current approaches to discipline I present the Responsible Thinking
Process (RTP) as an alternative.
The reason that RTP is difference from other
approaches to school discipline
is because RTP is based on a radically different understanding of behavior.
This understanding is articulated in the theory Perceptual Control Theory (PCT). As an
application of the principles of PCT, RTP offers a revolutionary way of
conceptualizing
the social problems that occur in school settings. In the second part of the paper,
therefore, both RTP and PCT are outlined.
Discipline problems in schools are a constant source of concern for educators.
Primarily, schools are institutions where the youth of society are expected to acquire
skills and knowledge that will help them become responsible contributors to society as
adults.
Teachers in schools are trained to help students learn what it is they need to
know. Traditionally, and perhaps still currently, the majority of a teacher's role has
been to help students learn the material that is presented as a curriculum. Increasingly,
however, teachers have also been expected to come up with solutions to the pervasive
problem of maintaining discipline.
This expectation means that the time teachers spend on
their primary role of curriculum delivery is eroded and it also means that, in many cases,
they are expected to step outside their area of expertise and to develop additional skills
to manage behavior problems.
Currently there is much information available on the state of discipline in schools and
there is a wide range of solutions being offered. In this paper I will firstly review the
current state of school discipline problems and then outline the major approaches being
offered at the moment as solutions to this problem.
In summarizing these approaches I will
highlight a fundamental common assumption that is perhaps masked by their apparent
differences. Following this, I will outline the Responsible Thinking Process as an
alternative way of conceptualizing behavior and behavior problems.
The Current State of Discipline Problems in Schools
Discipline problems in schools are perhaps the single greatest cause of concern for
educators in schools today. Discipline is consistently identified as a serious school
problem in public opinion polls (Stickel, Satchwell, & Meyer, 1991) and some authors
believe that school discipline in the United States has not change greatly since Jefferson
(Bear, 1998). This situation is concerning due to the pervasive effects of discipline
problems for both students and teachers (Cameron, 1998).
Ineffective discipline affects all aspects of education (Clegg, 1984). Students who
misbehave in school tend to drop out of school prematurely and are at greater risk for
drug and alcohol use than are students who don't misbehave (Gottfredson, Gottfredson,
& Hybl, 1993).
Misbehaving students also engage in delinquent
behaviors more than
their peers (Gottfredson, et al., 1993). Also, the education of both the misbehaving
students and their behaving peers is disrupted (Clegg, 1984) and this may explain, at
least in part, why there is a positive relationship between the behavior of students and
exam success (Rutter, Maughan, Mortimore, & Ouston, 1979).
Teachers are also affected
by misbehaving students in terms of the stress they experience while attempting to teach.
Hart, Wearing, and Conn (1995) report that teachers rate student behavior stressors as
more stressful than organisational stressors.
Current Approaches to Reducing School Discipline Problems
In this paper I have grouped approaches to school discipline in three broad categories.
The first approach is the behavioral approach which includes any discipline program that
is characterised by a focus on environmental variables.
The second approach is the
social-cognitive approach. This term includes all those approaches that deal
with internal features of individuals such as goals and processing style.
The third approach is the systemic
approach and this category includes those programs that consider the
relationships and systems that the individual is part of to be paramount.
Behavioral. The behavioral approach relies on the use of external variables to
promote acceptable behavior in class (Martin & Pear, 1992). In this approach,
teachers manipulate environmental contingencies by using reinforcers, punishers and
processes of shaping and extinction to manage the behavior of the students in their class
(Jones & Jones, 1995).
Teachers using behavioral strategies would use a variety of
positive reinforcers such as praise, stickers, and free time to promote desirable class
behavior such as compliance and on-task behavior (Donnellan, LaVigna, Negri-Shoultz,
& Fassbender, 1988). Additionally, these teachers would use some form of penalty such
as reprimands, demerit points, or time out in order to reduce undesirable
behavior
(Martin & Pear, 1992).
Token reinforcement systems or token economies combine many of the strategies mentioned
above into one coherent classroom management plan (Jones & Jones, 1995). In this
procedure, the teacher decides on a behavior or number of behaviors to be reinforced and
dispenses tokens when these behaviors occur.
The students keep these tokens and are able
to trade them in at a later date for reinforcing items or activities. This approach has
the advantage of being able to be used with the whole class and penalties for undesirable
behavior can be introduced in the form of fines (Martin & Pear, 1992).
A whole school approach to discipline based on
behavioral techniques was developed by
Lee Canter (Canter, 1976). Canter's (1976) Assertive Discipline program instructs
classroom teachers on how to set clear limits, establish consequences, follow through
consistently and reward appropriate behavior.
In this program the teacher assumes
responsibility for managing the behavior of the student (Benshoff, Poidevant, &
Cashwell, 1994). Research into the effectiveness of this approach has provided
inconclusive findings and has been described by some authors as unsophisticated (Benshoff,
et al., 1994).
Behavioral techniques appear to be used widely in educational settings with schools
reporting a wide range of incentives and rewards and sanctions and punishments (Rutter, et
al., 1979).
A report by the Scottish Office Education Department also lists strategies
such as warnings, rebukes and punishment exercises as being commonly employed by teachers
(Scottish Office Education Department, 1992). In Hong Kong secondary schools, Kwok (1997)
found that the most common forms of discipline measures used by discipline teachers were
recording demerits, verbal warnings / reprimands, meetings with parents, and detentions.
Rutter et al. (1979) report that generally punishment is used more frequently than rewards
and yet punishment has only a weak association with measures of student
behavior,
attendance, examination success, and delinquency. In fact, at times, a negative
correlation was reported between student behavior and frequent disciplinary interventions
(Rutter, 1980). The link between rewards and the outcome measures mentioned above was more
consistent however, with all form of reward tending to be associated with better outcomes
(Rutter, et al., 1979).
Social-Cognitive. The social-cognitive category covers all those approaches that
place emphasis on the cognitive processes of the individual. In this approach it is
assumed that if the student is misbehaving it is because of a problem with interpersonal
problem solving skills (e.g., Goldstein, 1988), or need satisfaction (e.g., Glasser,
1986), or information processing ability (e.g., Dodge, 1980). Rather than reinforce or
punish the student therefore, the student's internal processing is addressed under the
assumption that if the student processes things differently he or she will then act
differently.
Balson (1988) draws heavily from the work of Alfred Adler and Rudolf Dreikurs and
claims that all human behavior is goal directed and purposeful and the key to modifying a
student's behavior is to discover what the goal behind the behavior is and to prevent
the student from achieving it. In a similar way, Glasser (1986) claims that "what
students (and all of us) do in school is completely determined by the pictures in their
heads" (p. 39). These pictures are based on five basic needs that we have and Glasser
(1986) maintains that if teachers provide an environment where students can satisfy their
needs then there will be no discipline problems. Numerous other authors echo the concept
of basic needs with wide variations in the number and type of needs being proposed (Jones
& Jones, 1995).
Poppen, Thompson, Cates, and Gang, (1976) report using techniques from Glasser's (1965)
reality therapy to improve the behavior of disruptive students. In this study six fourth
and fifth grade students were selected because their teachers regarded them as having
serious behavior problems.
Three conditions were used in which the teacher either
responded to the target student's desirable behavior, the target student's undesirable
behavior, or the target student's undesirable and desirable behavior.
Poppen et al.
(1976) report that for all students desirable behavior increased and undesirable
behavior decreased and they therefore concluded that reality therapy strategies were an
effective way of dealing with student behavior problems.
Furthermore, Poppen et al.
(1976) noted that involvement activities alone such as giving the student individual
attention were effective in increasing the frequency of desirable behavior. Similar
effects on student behavior have been reported using a whole school approach based on
reality therapy ideas (Grimesey, 1990).
Goddard and Cross (1987) report the results of an eight session social skills program
designed to help students deal effectively with such issues as teasing and bullying. The
sessions were thirty minutes long and were held once a week. Five fourth grade boys
participated in the program and all boys demonstrated improved social skills within the
sessions. Additionally, these improvements generalised to the classroom environment
(Goddard & Cross, 1987).
Constructivism is a relatively new approach to education that falls into the
social-cognitive category. Constructivists view learning as an individual event with each
individual constructing their own meaning from the external reality. In this sense, the
mind serves to mediate between the learner and the external reality (Jenkins, 1996).
According to this approach learning is an active and individual process and must be useful
to the learner (Jenkins, 1996).
A learner within the constructivist approach is viewed as
being internally motivated. There is once again a reference to the internal goals or needs
of the individual. Consequently, Jenkins (1996) maintains that the key to controlling
student behavior is "to get them to behave differently so that their perception of
school as a need satisfying place changes" (p. 111). This approach emphasises need
satisfaction but also builds in positive reinforcement and time out to manage student
behavior (Jenkins, 1996).
Systemic. The systemic approach is once again a blanket term that covers a range
of strategies and techniques based on the idea that the individual operates within one or
more systems and their behavior can only be understood with reference to that system.
While this approach recognises that individuals perceive the world differently, it also
emphasises the different systems that the individual functions in (Ayers, Clarke, &
Murray, 1995). Because the individual is part of a system, changes in one part of the
system will affect other parts of the system (Ayers, et al., 1995). To impact on a
student's behavior, therefore, means instituting some change in one or more of the
systems the student is functioning in.
Morrison, Olivos, Dominguez, Gomez, and Lena (1993) reported on a systemic approach to
school discipline problems adopted by a school in California. The program was designed to
provide a way to respond quickly and effectively to children with chronic
behavior
problems in order to bring about change for that child (Morrison, et al., 1993).
The key
beliefs and assumptions of this program included the ideas that students are capable of
appropriate behavior, it is in their best interests to behave appropriately, and students
have no choice in this program but to behave appropriately. Also, it was believed that
when important adults in the student's social system work together, significant and
positive changes in the student's behavior will occur.
The program essentially consisted of convening meetings with a variety of people from
the child's home and school environments. The meetings were designed to explore solutions
to the child's behavior problems using a systemic framework. Over two and a half years
this program was run with 30 families and 67 percent of students met their objectives
(Morrison, et al., 1993). The authors reported that this program was least effective with
severely dysfunctional families and families in crisis (Morrison, et al., 1993).
Summary. Despite the apparent differences in current approaches to managing
behavior problems in schools today, a single common thread can be identified. The
assumption behind the study of behavior that is reflected in current
behavior management
programs is the same assumption that is the foundation upon which research in the
behavioral sciences rests.
This underlying assumption is presented as a causal model of
the relationship between the organism and its environment. In this model it is accepted
that variations in identified variables cause variations in response variables
(Marken,
1997). The identified variables are known as independent variables or IV's and the
response variables are known as dependent variables or DV's. These IV's could be thought
of as "causes" or "stimuli" and the DV's could be thought of as
"effects" or "responses". In the behavioral approach the
identified variables might be the particular schedule of reinforcement the
child is on and the response variable might be the amount of time spent on
task.
For the social-cognitive approach
the identified variable might be the child's social goals and the response
variable might be the child's ability to share. With the systemic approach
the identified variable might be the kinds of relationships the child has
and the response variable might be the child's compliance.
Upon examination, this underlying assumption becomes evident in each of the three
approaches discussed above. The behavioral approach is perhaps the clearest example of
this causal model with behavior being acknowledged as a function of external variables
(Skinner, 1953). From this basic tenet a behavioral technology has emerged which has had
an enormous impact on the school system. Many of the results of this technology have been
described above with the most common possibly being positive reinforcement and time out
(Martin & Pear, 1992).
The relation between the underlying model of causation and the social-cognitive methods
is perhaps more obscure yet a moments investigation reveals that the relation exists.
Glasser's (1986) approach to improving discipline in schools is to teach that we have
needs and pleasant memories in our heads that determine all that we do.
Additionally, many
interpersonal problem solving skills programs are based on an assumption that it is
children's inadequate problem-solving skills that result in the inappropriate
behavior
that we observe (Goldstein, 1988). The methodology behind these approaches is clear: if we
can somehow alter the individual's cognitions then we will see concomitant changes in the
individual's observable behavior.
Similarly, the systemic approach considers the systems that the individual is involved
in as impacting on the behavior that the individual produces. The purpose of this
approach, then, is to alter in some way the systems the individual is involved in so that
the individual's behavior may change (Morrison, Olivos, Dominguez, Gomez, & Lena,
1993). While this approach acknowledges the reciprocal nature of many interactions, for
the purposes of intervention it appears that the IV-DV model is adopted.
To describe the situation another way, in all of the above approaches the focus of the
program is changing behavior. Whether the program looks at behavior being caused by the
environment, or internal factors, or relationships, the underlying assumption is that
behavior is caused by something. The task of educators then is to identify the
causes of behavior (environmental factors, goals/needs/motivation, or relationships) and
to change these causes so that the educators will see the students acting in ways the
educators desire.
In the next section I outline an alternative way of conceptualising
behavior to the
one that has been presented thus far. The model presented is described as a theory called
Perceptual Control Theory (PCT). The principles outlined in PCT have many implications for
the way people interact in social settings. Following an outline of PCT I describe an
application of PCT in the form of a school wide discipline program.
Perceptual Control Theory
An outline of the Perceptual Control Theory model. In Perceptual Control Theory
behavior is not seen as being caused. Rather than conceptualising behavior as the
end of a causal chain, Perceptual Control Theory (PCT) proposes that
behavior is a
seamless process of specifying, creating, and maintaining desired experiences. PCT is an
explanation of the observation that people are able to keep variable aspects of their
perceived environments constant despite random environmental influences which would
otherwise affect these variables (Powers, 1973). In other words, PCT is not an explanation
of the way that behavior might be caused it is an explanation of the process of control.
As a person drives a car along a road, for example, the car largely maintains a constant
position in the lane on the road. This constancy occurs despite the influences of other
drivers, the wind, and the conditions of the road. Similarly, a teacher in a classroom
could be observed to keep the noise level of the class relatively constant despite the
influences of the students, or other teachers, or workers outside the class. In each of
these two examples, if the person didn't act in some way then the position of the car
would vary widely across the road and the noise level in the class would show large and
sustained fluctuations.
Powers (1973) noticed that a person's actions are designed to oppose the effects of
various environmental influences. A driver turns their hands to the left or the right and
a teacher might frown, or close the window, or stand beside a student. Each of these
actions is difficult to understand in isolation. When the aspect of the environment that
the person is keeping constant is revealed, however, the meaning behind the person's
actions becomes clearer.
If behavior is conceptualized in this way, it no longer makes
sense to talk of singular causes of action. The chattering student did not cause the
teacher to frown. Rather, it was the simultaneous effect of hearing the student chatter
and also desiring a particular noise level that resulted in the frown.
Powers (1973) went on to conclude
that if a person is to keep some aspect of their environment constant, then
they must allow their actions to vary in whatever way they need to. If
Powers' (1973) observations are correct, then it is not the case that we
control our actions. Instead, actions must be allowed to vary so that the
environment can be experienced in the ways we have specified it is to be
experienced.
If a person is to keep their car
in a certain position on the road, then they have to be prepared to move
their hands in whatever way they need to so that the view coming in through
the windscreen is the way they have specified it must be. It would be
impossible to specify beforehand how one's hands should move on the steering
wheel unless the effects of the environment could be predicted precisely. If
sensory information then is considered to be the person's input, and actions
are considered to be the person's output, Powers (1973) is proposing that it
is the nature of living things to control their input and not their output.
PCT outlines how a system might be
organized to control sensory input rather than motor
output. The control loop involves a reference perception ( r) that specifies the
state to which a perceptual signal (p) must be brought. The comparator (c)
compares the difference between p and r and generates an error signal ( e)
based on this difference. The error signal enters an output function (o) that
converts a small neuronal signal into muscle tension.
At this point actions ( a)
are affecting a controlled variable ( cv) which is a variable in the environment
that the control system is maintaining in a steady state. Also affecting the cv, at
the same time, is an environmental disturbance (d). The effects of both a
and d contribute to the current state of the cv which enters the input
function (i) as sensory information and is converted into a neuronal signal where
it becomes the current state of p. Since muscles don't respond by the same amount
each time they receive a given signal, the only behavior that can be attributed entirely
to the individual and not also to its environment consists of the signal that leaves the
nervous system and enters the muscles (Powers, 1979).
In the classroom example mentioned above, r would be the noise level that the
teacher has specified he or she wants to hear. The noise level that is currently being
heard is p. The difference between the noise level that is being heard and the
noise level that is intended to be heard is e. Frowning, then, would be the actions
(a) that are used to oppose the effects of d (which might be students
talking) in order to restore the cv (noise level) to its intended state.
An important feature of control systems is that everything occurs simultaneously
(Bourbon & Powers, 1993). As e changes, for example, so p begins to
change. Also, it is important to remember that it is not a (the actions) of the
system that is specified, but p (Powers, 1973). The observation by Powers (1973)
that in order to model human behavior, p needed to be controlled and not a,
is the core of PCT and seriously challenges current psychological theories of
behavior.
As was mentioned above, living control systems are neuronally organized to control
perceptions, not actions (Powers, 1973).
Differences between PCT and other psychological theories. PCT is different from
other psychological theories in a number of ways. Firstly, PCT is not a theory about the
prediction and control of behavior.
A model such as Crick and Dodge's (1994) social
information processing model, for example, is used to explain a particular pattern of
behavioral responses.
Powers (1973) developed PCT, however, to explain the way the brain
must be organized in order for any behavior to be possible. Whereas other theories
explain what is occurring in various situations, PCT describes how behavior occurs. At
this level exists a difference in conceptualising what behavior actually is and what it
is that needs explaining.
Current psychological theories are attempting to explain the
factors determining observable actions. In this sense, behavior is seen as the product at
the end of a long causal chain (Marken, 1988). PCT, on the other hand, is attempting to
explain the phenomenon of control. Control in this sense refers to the ability to achieve
stable results in a constantly changing environment (Marken, 1988).
PCT is an explanation
of how it is that living things are able to achieve consistent results in varying
environmental conditions. Whereas current psychological theories see
behavior as a
product to be explained and controlled, PCT conceptualises behavior as the process of
control.
A second important difference between PCT and other psychological theories concerns the
methodology used. Typically, current psychological theories are word theories that
describe externally observable behavior. With current methodology the term
"model" is generally used to refer to descriptions of observed relationships
(Bourbon & Powers, 1993). In PCT, the term model is used to mean "a precise
quantitative proposal about the way some system operates in relation to its
environment" (Bourbon & Powers, 1993, p. 51).
A model in this sense is
generative. Whereas in conventional psychology testing models generally refers to a
comparison of verbal descriptions (Bourbon & Powers, 1993), in PCT the criterion for
testing the model is whether or not it behaves like the phenomena it is supposed to be
modeling. Bourbon and Powers (1993) maintain that if a model cannot work in the simplest
of circumstances then there is no chance that it will successfully predict more complex
phenomena. The PCT model then, is able to reproduce in real time the process of control
that PCT theorists call behavior (Powers, 1973).
Another fundamental methodological difference concerns the variables studied in
psychological research. In conventional research an independent variable is manipulated,
and changes in a dependent variable are measured (Marken, 1997). This research method is
not flawed per se, but it is being misused when conclusions about individuals are made
based on the results obtained from group data (Runkel, 1990).
Dodge, Lochman, Harnish,
Bates, and Pettit (1997), for example were able to identify four different types of
aggressive styles in a group of 585 boys and girls. The four types were reactive,
proactive, pervasive and non-aggressive. Each type was identified as having
a characteristic cognitive processing style. While this research may add to
our understanding of aggression at a group or population level, it is of
little help in understanding the aggressive nature of any particular
individual.
The conventional research method
is appropriate for estimating population parameters, however, these
parameters give no information regarding the functioning of any particular
individual within that population. PCT, on the other hand, is interested in
investigating fundamental properties of living things and, therefore, most
of this research is conducted with individuals.
To understand conventional research from a PCT perspective, the independent variable
could be thought of as d (environmental disturbance), and the dependent variable
could be thought of as a (actions). According to PCT, however, variations in a
can only be understood if the cv (controlled variable) is identified (Marken,
1988). Methodologically then, PCT researchers are interested in cv's as it is only
when these variables are identified that an individual's actions may be understood
(Marken, 1988).
It is perhaps the way in which actions precisely oppose the effects of
environmental disturbances that resulted in the conclusion that behavior is a function of
environmental variables. When d is varied, systematic variations in a will
be observed. This led some researchers to arrive at a stimulus-response model of causation
similar to the kind that predominates in the physical sciences. The reason that a
covaries with d however is to maintain the cv in a desired state and this
point is only recognised by PCT
Extending the basic closed causal loop. While the closed causal loop is the
basic unit of PCT, Powers (1973) puts forward a hierarchical model of these loops in order
to account for the complexity of human perceptions. Each level receives perceptual signals
from the levels below and the type of perception at any level is determined entirely by
the perceptual input function ( i) at that level (Powers, 1989).
Currently eleven perceptual levels
are proposed: intensity, sensation, configuration, transition, event,
relationship, category, sequence, program, principle, and system concept
(Robertson & Powers, 1990).
The control loops are proposed to be arranged hierarchically such that the input is
received from the level below and the output sends a signal to the level
below (Robertson & Powers, 1990).
The output signal becomes the
reference signal of a control loop at a lower level so that the output
doesn't tell the lower level how to act but rather what to perceive.
Hierarchical control loops, therefore, control their perceptual signal by
varying the reference signal of the level below (Powers, 1989).
Social interactions between living control systems.
The nature of living things outlined by PCT raises some interesting
implications for the types of interactions that may occur in social
contexts. Basically, PCT is proposing that as control systems, we are
designed to act on our environments in order to experience them in the way
that we have internally specified they must be experienced.
To do this we allow our actions to
vary in any way they must, so that what we are sensing is the way we want it
to be. In other words, we are constantly seeking to achieve goals that are
perceptual and not physical.
It is going to be the case then,
that when living things share an environment, as an individual acts on its
environments in order to experience what it has specified must be
experienced, it will, from time to time, interfere with the way other
individuals are attempting to experience the environment.
Powers (1998) describes this as
the basic problem of social living: people interfering with the goals of
other people. With people in a social group, for example, as person A acts
to experience the environment in a particular way, person B will be doing
the same. At times, then, A's actions will interfere with B's goal
attainment and B's actions will interfere with A's goal attainment. When
this occurs, A will experience B as a disturbance and will attempt to cancel
B's effects. Similarly, B will experience A as a disturbance and will
attempt to cancel A's effects.
This situation can be easily modeled in PCT in terms of people having different r's.
In a classroom for example, a teacher may wish to hear a low level of noise whereas a
student may intend to hear loud laughter. As they both act on their shared environment to
experience what they intend to experience they will each interfere with the goals of the
other. Situations such as this are the beginning of interpersonal conflict.
Because other people are typically in the environments we sense, it is likely that in
many cases we will specify goals relating to how we wish to be experiencing at least some
of these other people. Since all we have access to with other people is their observable
actions, this generally translates into some specification about how the other person must
act. Fundamentally, this is the predominant issue in schools today. Each of the current
approaches to behavior management that was described above outline in various ways,
different strategies educators can employ to experience students acting in the way they
prefer them to act.
Powers (1998) asserts that for people to understand and accept PCT they must answer the
question 'Am I prepared to give up the idea that I can make other people behave as I want
them to behave?' in the affirmative. As Mr Brown, for example, specifies how Kerry must
act and as he acts on Kerry to experience what it is he has specified, it is almost
inevitable that the way he is requiring Kerry to act will interfere with some of Kerry's
individual goals (Powers, 1998). As Kerry senses that the way she is acting is disturbing
goals that she has, she will attempt to vary her actions in order to make what she is
sensing be the way she has specified it must be. At this point, she will disturb what Mr
Brown is intending to experience and Mr Brown then will begin to take corrective action.
The situation where people who specify how others must act are likely to have their
goals interfered with by those other people is called countercontrol and was first
discussed by Skinner (1953). Countercontrol is possible whenever one person specifies how
another person must act. Whether or not countercontrol occurs is determined entirely by
the other person but the possibility of countercontrol remains for as long as the first
person continues to specify the actions of the other.
The points mentioned above encapsulate the understanding behind the Responsible
Thinking Process (RTP). People in schools are acting on their environments to experience
them in the way they intend. At times, some people will disturb what it is that other
people wish to sense. This is an inevitable consequence of control systems sharing the
same environment. RTP, therefore, is not an attempt to eliminate these disturbances but it
is an attempt to minimise them and also to provide a way of peacefully resolving them when
they do occur.
One of the biggest problems in schools, however, that RTP does seek to eliminate is the
extent to which educators specify the way that students must act, because this sets up a
countercontrol situation. Skinner (1953) claims that once people know that their actions
are being controlled, many of them will find this aversive and will seek to injure or hurt
the person doing the controlling. Perhaps much of the vandalism, violence, and conflict
currently occurring in schools, is, at least in some cases, the kind of consequence to
counter control that Skinner (1953) alluded to. If this is the case then current
approaches to behavior management may be part of the problem rather than the solution.
This is the situation that RTP seeks to address.
The Responsible Thinking Process: An Application of Perceptual Control Theory
Overview of the Responsible Thinking Process. The basic assumption about schools
behind the Responsible Thinking Process (RTP) is that the fundamental purpose of schools
is to maximise student learning outcomes. Because of this, students should be able to
learn in safety while they are at school. RTP, then, is basically used to handle
disruptions to student learning. A second assumption behind RTP is that people will strive
to achieve goals that are important to them and that they can succeed at. The task of RTP
then is to help all students experience success at school within the kinds of activities
and pursuits that the school environment has to offer.
Much of what is discussed below may sound similar to some of the current approaches to
student discipline that were mentioned earlier. It will be important to bear in mind that,
in many cases, the only difference is a difference in the attitude of the teacher.
Because
of the principles of PCT, the teacher at no stage attempts to control the actions of the
student as this would establish the possibility of countercontrol and conflict. In this
way, RTP is not a discipline program that considers the behavior of an individual as a
response to particular events or as being caused by particular events. RTP
recognizes that
when individuals behave they are controlling their experiences. That is, they are creating
certain effects in the environment. It is these effects or experiences that are the focus
of an RTP program, not the individuals behavior.
When a disruption occurs in class it is
recognized that, at this point, the student is acting on his or her
environment in order to experience it in the way he or she has specified it
must be experienced.
Rather than try and change the
student's actions, the teacher asks a series of questions:
What are you doing?
What are the rules?
What happens when you break the rules?
Is that what you want to happen?
What do you want to do now?
What will happen if you disrupt again? (Ford, 1997)
These questions are asked sincerely and curiously in an attempt by the teacher to
discover whether the student wants to participate in the activities of the class or
whether they need to leave. In the classroom, this is the extent of trying to discover
what the student's goals might be. In RTP it is recognised that classrooms are
environments where specific learning tasks occur (Ford, 1997). For this reason, only
certain goals can be realized in a class.
If a student has a goal of hearing lots of
laughter from peers then achieving this goal will interfere with the core business of the
classroom. As the student attempts to achieve this goal it is likely that he or she will
prevent others in the classroom from achieving their goals of learning or teaching.
If the student disrupts again, the teacher simply says:
I see you have chosen to leave (Ford, 1997).
At this point, the teacher writes out a referral form describing the two disruptions
and gives the form to the student who then leaves the class and goes to the Responsible
Thinking Classroom (RTC).
The questions in RTP are not being asked in an attempt to convince or persuade the
student to act differently. The procedure can be followed, in fact, whether or not the
student cooperates or whether or not they even answer the questions. The only purpose in
asking the questions is to provide the student with an opportunity to reflect on their
actions and the consequences of these actions so that they can evaluate for themselves
whether they want those consequences or not. If at some point the student begins to argue
or fails to answer the questions being asked by the teacher, the teacher simply asks:
Do you want to work at this or not? (Ford, 1997)
If this student continues to be uncooperative the teacher says:
I see you have chosen to leave. (Ford, 1997) and the same referral procedure described above is followed.
The Responsible Thinking Classroom. When children leave the classroom they go to
the Responsible Thinking Classroom (RTC). Ford (1997) recommends that this room be staffed
by a full time teacher. The room is regarded as a classroom because this is also a room
where student learning outcomes are maximised. In this room, students are learning to
resolve the difficulties they are having and to solve social problems in non-disruptive
ways (Ford, 1997).
Upon entering the room, the student presents their referral form to the RTC teacher who
records the students name and also the date, time, and the class they came from. The
student then takes a seat. The RTC is arranged with carrels around the walls and some
desks in the middle of the classroom.
In the RTC there is no requirement on the student to
do anything except to not disrupt (Ford, 1997). The student sits at the desk until they
wish to go back to class. Leaving this decision up to the student is again based on PCT
principles.
If the teacher specified how long the student should be in the RTC and when
they should go back to class this may conflict with the student's own internal goals. By
waiting until the student indicates they are ready to go back to class there is a greater
chance that the teacher will not be a disturbance to the student but will be able to help
the student in ways that the student finds meaningful. When students indicate to the RTC
teacher that they would like to go back to class, they are required to complete a plan
that helps them develop strategies they will use to solve any further difficulties they
have (Ford, 1997).
When they have completed this plan they discuss this plan with the RTC
teacher. The plan basically follows a similar format to the questions that the student was
asked in class.
After the RTC teacher is satisfied with their plan the student then has to
negotiate the plan with the teacher from the area he or she disrupted in. Essentially,
during the negotiation process, the teacher and the student discuss the likelihood that
the plan will succeed. Once the plan has been negotiated the student returns to class.
Since one of the purposes of the RTP is to help the student have successful experiences
at school, the student only attends the RTC for the class period he or she disrupted. In a
secondary school, for example, if the student disrupted in English he or she would be in
RTC for English but would attend all other classes. Ford (1997) makes the point that to
keep a student out of areas where they are currently succeeding in order to induce them to
cooperate in areas where they are currently less successful does not make sense. A
strategy of this kind would belong in a different program.
This would be a program that
subscribed perhaps to a behavioral approach with the thinking being that exclusion from
class could be regarded as a punishment or time-out from reinforcement and this would lead
to a reduction in disruptive behavior. This kind of strategy is not appropriate in a
program based on PCT.
Intervention teams. Since RTP first began in 1994, some statistics from
individual schools have been calculated. It seems to be the case, for example, that in RTP
schools, 95-98 percent of students who visit the RTC will want to go back to class on the
same day they arrived in the RTC (Bourbon, 1998). It also seems to be the case that a
small number of students will make up the majority of the referrals to the RTC.
Typically,
between 2-5 percent of students can be expected to account for over 30 percent of all
referrals to the RTC (Bourbon, 1998). The situation where a small percentage of students
make up the bulk of the discipline referrals does not appear to be specific to RTP
schools. Schneider and Burgos (1987) reported that four percent of the students in the
school they were investigating accounted for 31 percent of the office referrals.
In RTP schools it is accepted that this small percentage of students will need a great
deal of support in order to experience success at school. These students are identified
either by frequent visits to the RTC or by sitting in the RTC and not making a plan or by
going home and not wanting to return to school.
When they are identified an intervention
team is convened (Ford, 1996, 1997). The intervention team is made up of the RTC teacher,
the administrator, the student's class teacher, the student's parent(s) and any other
personnel that may have information pertaining to the student's educational experience
such as guidance counsellors or learning support teachers.
The purpose of this meeting is to establish what the student might be controlling for
and to determine the level of support the school is able to offer this student so that
they might begin to experience more success at school. At no stage in this meeting do team
members spend time discussing strategies they could employ to change the way the student
is acting. The support the team decides on is offered to the student and then reconvenes
at a later date to evaluate how helpful the support has been for the student.
Concluding Remarks
Whereas most discipline programs in schools are concerned with changing student's
behavior, RTP is not. With the principles of PCT as a framework, people in schools who
implement RTP recognise that trying to change the behavior of another living thing
invites countercontrol and conflict.
People who understand the principles of RTP focus on
the effects a particular student is having on his or her environment rather than
any specific behavior this individual may be exhibiting. RTP is about helping students
learn how to get along with others in a school environment when they are ready to learn
it.
Superficially RTP may seem like many other discipline programs around however when
understood fully, RTP is as different from other discipline programs as success is
different from failure.
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