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Each of us is endowed with a fascinating perceptual system (explained
by Perceptual Control Theory (PCT), created by William Powers, author of Behavior:
The Control of Perception and Making Sense of Behavior) that is
designed to make sense of our environment so we can build a satisfying
life. That perceptual system enables us to give individual meaning to
the world we live in. We fashion this meaning through various systemic
levels. Ultimately,
there is a highest level where each of us stands as our own person-where
"I am the captain of my own ship." Below are brief descriptions
of the three highest levels of the perceptual system, which guide who we
are and everything we do.
Systems Concepts Level: From this level flow all of the
standards and structures we create to have satisfying lives. This is the
level where we look within ourselves and establish the way we want to be,
how we want to see ourselves as persons, and the kinds of values and
beliefs that we believe will bring us happiness. The way we treat others
when we are trying to accomplish our goals is reflected in our beliefs and
values. And when a person changes how they treat others, this is the level
where that change must be internally compatible, or there will be conflict
within the changing person's system.
Young children do not have the well-developed understanding of beliefs
and values at the Systems Concepts level that adults have. Our
understanding of the world develops from our experiences, and our concepts
at the higher levels become more sophisticated as we mature. However, even
young children can say whether they are "happy" or
"unhappy," even if they cannot articulate their beliefs and
values in detail.
Principles Level: Once we have established how we want to be, it
naturally follows that we need to set parameters that define our goals.
The Principles level is where we set our priorities and the standards,
criteria, and guidelines that establish boundaries on how we should live
so as to reflect our values and beliefs. The test for the validity of our
standards is our internal satisfaction with how we are living our life.
Indeed, we should be able to learn a lot about others from their
priorities and standards.
Program Level: In order to live the way we want, based on the
criteria we have set, we must have effective programs for accomplishing
our goals, so that the plans we make bring us satisfaction. If we want to
live in harmony with others, achieving our goals means that we must not
violate others' rights. This means that we must not act as disturbances to
their attempts to get what they want. So we must each find ways to
organize our thinking by creating structured programs, which, when
implemented, allow us to accomplish our goals without infringing on the
rights of others.
It is at the Program Level where students are helped to resolve
their problems by making plans to accomplish their goals without violating
the rights of others. Using the PCT chart as a guide, here is a scenario
to help explain the various aspects of the PCT model. Further explanations
of PCT can be found in Powers' books mentioned above, in various chapters
in Discipline For Home And School, Books One and Two, in Freedom From
Stress (Ford) and in various sections found on
www.responsiblethinking.com.
Mathew, a seventh grade student at Rauch Jr. High, was talking to his
girlfriend, Emily, outside her third period classroom. The warning bell
had rung. His room was down the hall, then left to the end of the next
hall. Emily smiled, giggled, then went into her classroom. Mathew took off
on a run wanting not to be late for his class. Mrs. Kuhn, standing outside
her classroom by which Mathew was running, called to Mathew "stop
running."
Mrs. Kuhn saw Mathew violating a school safety rule, "no running
in the halls." Mathew, on the other hand, wanted to be on time to his
class. Herein lies the first step to an understanding of PCT. As you can
see in Figure 8.1, Mathew's Reference Signals or Goals were two: he
wanted a few precious moments with Emily, the current love of his life,
and he also wanted to be on time to class. Those were the two things he
wanted. Mrs. Kuhn on the other hand was charged with monitoring the hall
in her classroom area, and saw Mathew running, his Actions or Behaviors,
which is what she saw Mathew doing.
As a Living Control System, in this case as human beings, we
none of us are aware of what goes on Inside the Brain of another
human being. In all the school discipline programs of which I'm aware, it
is the Actions of others that educators attempt to change. And how do we
try to change them, by acting as a Disturbance. We try to do
something to them, in the way of punishment, or threats, or criticism, or
whatever, to get them to change their Actions or Behaviors.
In
Mathews case, Mrs. Kuhn could have stopped him, lectured him or have
written him up or, as someone whom she may have caught running on numerous
occasions, she could have sent him to the office. Mrs. Kuhn was dealing
with what she "saw" Mathew doing, his Actions. Mathew, on
the other hand, was trying to arrange a way of satisfying two apparently
incompatible Goals, time with Emily and getting to class on time.
At the moment Emily left him to go into her class, he Perceived
himself at great distance from where he needed to be at the time, and he Behaved
to correct that situation.
The current results of behavior are what he is actually
accomplishing: staying with his girlfriend, and making it hard to get to
class on time. That's what his actions are accomplishing. One of the
results is close to the result he wants: he wants to stay with his girl,
and is doing so. The other result is far from what he wants to accomplish:
he wants to get to class on time but has stayed too long and is too far
from the class to do it. Thus, he creates a problem with Mrs. Kuhn by
breaking a rule and getting her unwelcome attention.
Supposing Mrs. Kuhn, using the RTP questioning process, had called to
Mathew, "Mathew, what are you doing?" He may have looked at her,
stopped running, and said: "I'm trying to get to class." (Notice
he stated what "he wanted to accomplish - his goal" and
not what Mrs. Kuhn "saw him do - his actions.") And he then
might have continued, walking at a fast clip.
Later, she might have mentioned to him that she often saw him
running in the hall, and asked if running in the corridor was against the
rule. If he acknowledged such, she might have asked him if that was going to
get him into more trouble and if so, would he like to work on solving this
problem.
She was obviously
willing to teach him how to organize his thinking. If he saw
her as sincere and willing to help him solve his dilemma, or, to put it in
PCT terms, as a Means of Control, Mrs. Kuhn would be helping Mathew
by using the techniques of RTP.
She would have been asking him to look
within himself (at the higher levels described above), decide how he wants
to be (in this case, live within the rules or continue violating the
rules), and then learn how to structure his life such that he can
accomplish his Goals without violating the rights of others. His
plan might include a better time to leave his girlfriend so he can be on
time to class without breaking school rules and arrange for other times to
visit with her.
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